Move On Support Officer
This is a Fixed Term, Salaried vacancy that will close in {x} days at {xx:xx} BST.
The role
As a Move On Support Officer, you will support people who are preparing to take the next step from supported housing into independent living. Using your understanding, empathy and resilience, you'll help individuals build confidence, overcome barriers, and create a positive future in their own home.
Working closely with supported housing providers, local authorities and community partners, you will help people develop practical skills, access suitable housing options, and successfully sustain their tenancies. Your lived experience can provide hope, encouragement and a relatable voice during what can often be a challenging transition.
We also welcome lived experience of applicants who have experienced the homelessness, supported accommodation pathway, and successfully moved into their own home. If this is you, your journey could help change someone else's future.
What you'll do:
- Conduct assessments, risk assessments, inductions, and support plans collaboratively, reviewing plans monthly.
- Develop and deliver person-centred, trauma-informed move-on plans tailored to individual needs, strengths, and goals.
- Support financial readiness and explore suitable housing options for successful move-on.
- Provide resettlement support for up to 8 weeks following a successful move into a new tenancy, and up to 10 weeks of light-touch tenancy sustainment support.
- Empower customers to maintain independence, manage their homes, and access essential items through local partnerships.
- Complete timely administration, monitor caseloads, and contribute to performance reporting.
What we’re looking for:
- Excellent communication skills.
- Experience of working within homelessness, housing or supported accommodation roles.
- Positive ‘can-do’ approach
- Understanding of great customer service and customer care.
- The ability to work under pressure and manage multiple tasks and demands.
- The ability to work with relevant departments and partners across the city and liaise with statutory services where appropriate.
- Understand the principles of Value for Money.
- Full UK driving licence and use of your own vehicle for work.
- DBS check required.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
Learn more about Honeycomb Group by visiting our digital job pack: www.honeycombgroup.org.uk/jobpack
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Who we are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Homelessness isn’t a choice. It can happen to anyone.
Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.
Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep
people from finding and securing a home of their own.
Join us on our fight to make homelessness history across Staffordshire and everywhere.
Why choose us
No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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