Scheme Manager - Young Person's Service
This is a Permanent, Salaried vacancy that will close in {x} days at {xx:xx} BST.
The role
You’ll manage the team at our 24/7 Young Persons Scheme, ensuring that everyone has the right support, training and tools to work independently and confidently. You’ll make sure that customers receive the right support to maintain their tenancy and develop positive relationships with other customers and the community.
This role will comprise of a rota system including evenings and weekends. You will also be required to manage additional schemes at different times as per the rota.
Job requirements
- Oversee the day-to-day management of Concrete’s 24/7 young person’s accommodation service. This includes overseeing building management and building security.
- Lead on the recruitment, selection and induction of new staff and make sure each member of staff is supported and trained with a clear understanding of their responsibilities.
- Support and lead staff to ensure that a personalised, cost effective and high-quality housing management and support service is provided 24 hours a day, 7 days a week
- Lead on referrals coming into the scheme. This may include working with external agencies through multi-agency panels.
- Oversee regular house meetings with residents and staff, making sure that the voice of lived experience is acted on.
- Work as part of the management team with other Scheme Managers and deputise on behalf of the Operations Manager (24/7 Schemes) where required. You’ll also participate in the management on-call rota.
- Lead on financial and administrative duties, such as budget control and accurate record keeping.
What we’re looking for
- A degree level qualification, or equivalent experience.
- Experience in housing management.
- Experience of working on project delivery.
- Chartered Institute Housing (CIH) member or willingness to work towards it.
- Strong skills in self-awareness, self-management professionalism.
- Strong business acumen and commercial awareness.
- Excellent communication and negotiating skills.
- Experience of people management and HR processes.
- Experience of supporting financial processes including expense and invoice processing.
- Process development and improvement.
- Idea generation and implementation.
- Solution focused.
- Able to support a culture of continuous improvement.
- An inspirational leader who can empower, develop and coach others.
- DBS check.
- Full UK driving licence with access to own vehicle for work.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
We’ll be interviewing as we go so might close the application process early if we find the right person.
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Who we are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Homelessness isn’t a choice. It can happen to anyone.
Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.
Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep
people from finding and securing a home of their own.
Join us on our fight to make homelessness history across Staffordshire and everywhere.
Why choose us
No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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