Intensive Housing and Substance Use Worker
This is a Fixed Term, Salaried vacancy that will close in {x} days at {xx:xx} BST.
The role
As an Intensive Housing and Substance Use Worker, you will provide support for customers to access accommodation alongside substance use recovery and treatment options. You’ll create and deliver specialist support packages and housing plans to ensure that customers have access to appropriate accommodation, substance use treatment and support to maintain their accommodation and recovery. You’ll oversee a personal budget to use creatively - to overcome barriers to housing and treatment that customers may face.
Job requirements
- Be the lead in a customer’s support. Establish their risk, need and requirements, before coordinating essential accommodation, substance use services, mental health support and other relevant services depending on the customer’s needs.
- Advocate for the customer’s access into services, challenging any barriers and exclusions that they may face.
- Encourage their engagement in both internal and external services, and think creatively to come up with solutions to overcome a lack of engagement.
- As appropriate, work with customers to set, manage, and spend a personal budget to achieve the objectives set out in their support plan.
- Organise and chair multi-disciplinary team meetings with a range of professionals from relevant statutory, voluntary and community services, striving to achieve fair access and positive outcomes for customers.
- Develop and maintain an in-depth knowledge of the local services available for people with multiple and complex needs.
What we’re looking for
- Educated to GCSE level and/or have a good level of maths and English.
- At least 2 years’ experience of supporting adults with complex needs such as substance use, homelessness, mental health, offending and other vulnerabilities.
- Experience working with confidential and complex information, following data protection laws.
- Managing complex and difficult situations in relation to people.
- Liaising with and co-ordinating the work of several individuals and/or agencies to achieve effective outcomes.
- Ability to manage a personal budget and use this innovatively.
- Have knowledge of working within professional boundaries, standards, and safeguarding practices.
- Great communication, problem-solving, organisation and time management skills, being able to prioritise high risk cases.
- Basic understanding of Microsoft Office, including Outlook, Word, Excel and Access.
- Ability to travel to multiple buildings with a full UK driving license and willingness to use own vehicle for business purposes, with business insurance.
- Ability to work flexibly including mornings, evenings and occasional weekends including bank holidays.
- DBS check.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
We’ll be interviewing as we go so might close the application process early if we find the right person.
#Stoke #StokeonTrent #FullTime #GreatBenefits #JobsThatGiveBack #SubstanceUse #Homelessness #ComplexNeeds #IntensiveSupport #HousingCrisis
Who we are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Homelessness isn’t a choice. It can happen to anyone.
Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.
Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep
people from finding and securing a home of their own.
Join us on our fight to make homelessness history across Staffordshire and everywhere.
Why choose us
No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:
Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
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